Hi Yogesh! Welcome to the boards
There are so many variations of “patient engagement” depending on who is talking about it. Drs, nurses, technicians, phlebotomists etc.
Coming from a patient’s POV, I agree with you in the fact that we are giving total strangers trust as well as our most valuable personal info. It’s hard to come to terms with that let alone how everything is handled and dealing with any of the conditions and diagnosis